IM6000, IS-6000: Black Or Distorted Screen

  1. Problem, cause and solution for black or distorded screen.

    Models: IM6000, IS-6000
    Icon_trouble_SmBox

  2. Problem:
    Black or distorted output is displayed on the IM6000 / IS-6000 touch screen.

    Cause:
    Electrostatic discharge from the operator can cause the screen to appear black or distorted. This discharge can occur if the operator is carrying a static charge and touches one of the metal screws on the rear of the monitor.

    Action:
    To fix the problem temporarily, turn the system off and then on again. For a long term solution, contact your local service provider.

Date created:
05/08/2012 16:39:11
Last updated:
06/20/2012 12:43:42
Product(range):
IM 6000
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